"Highly Recommend !!!"

Employee(s) Dealt With: Matt, Internet Manager, Jim Perez and Don Garcia Finance Manager

My Review of DCH Toyota of Oxnard:
We were looking for a Highlander (2010 or possible 2009). We looked on the internet and my son recommended Toyota of Oxnard because of their prices and financing at 3.9 percent. We had a conversation with Matt over the phone and went over the different options we were considering. He was very professional and patient with our many, many questions. Because of the conversation, we went into the dealership knowing what we wanted and with a quoted price and knowing what our monthly payments would be. Matt then turned us over to Jim Perez who was super friendly and it was clear that the customer was very important to the dealership. Overall we had a very good experience and I have already recommended this dealership to my office administrator.

PKanase 1/25/10,

"Shelter in a Tornado- A true pleasure"

Employee(s) Dealt With: Jim Perez and Donald Garcia

My Review of DCH Toyota of Oxnard:
I have never been so impressed with a car buying experience in my life!!! After a week of car shopping and multiple frustrating encounters finding Jim was like finding a shelter in a tornado. Everything about his responsiveness and awnsering my hundered million questions made this experience a true pleasure. I will certainly refer everyone I know and everyone I ever meet in the future to Jim. Donald was also charming and easy to work with. Whoever owns this dealership should be pround of the high caliber of professionals and service you provide. Thank you for everything including my super cute red prius!!!

senlish55 1/3/10,

"Bob is top notch!"

Employee(s) Dealt With: Bob Cobos

My Review of DCH Toyota of Oxnard:
Bob is a top notch professional. He always provides great service. I always want him to take care of my car service because I know everything will be handled perfectly. Areas of needed service are always identified which, in the long run, saves me money.

cramer 12/22/09,

"Great customer service "

Employee(s) Dealt With: Bob Cobos

My Review of DCH Toyota of Oxnard:
Bob Cobos got me the service that no other dealership could or cared to. When my 2007 Tacoma needed service Bob took care of the problem and got the service done. Period.
I tried to get to the bottom of the problem for several months with no luck. Called many places including Toyota corporation. Should have gone to Bob first. Great customer service.
Thank's Bob for a job well done.

tjray1958 12/12/09,

"Vidal was a pleasure to work with!"

Employee(s) Dealt With: Vidal Casares

My Review of DCH Toyota of Oxnard:
Went to Oxnard Toyota just to look and found Vidal Casares (saleman) who was very helpful in helping me to find the truck of my dreams. After discussing the features of the 2007 Tacoma 4x4 and how much it had to offer he was very helpful and gave me a great deal. He was a pleasure to work with and I would recommend any of my friends to go talk with him if interested in purchasing a new vehicle. He was very informative, easy going and made purchasing my new truck a breeze. It's the best service I have ever found when purchasing a vehicle. Thank you!

Cramber 11/28/09,

"I will recommend everyone!"

Employee(s) Dealt With: Darryl DJ Jones

My Review of DCH Toyota of Oxnard:
Mr. Jones was very friendly and easy to talk to. The other salesman in their office were very nice as well.
The whole dealership experience was quite different then my past ones with other dealers (12 years ago and 19 years ago - different auto makes).
I have recommended DCH Toyota and Mr. Jones to everyone I work with and to my extended family.

yledesa 11/15/09,

"A very happy new Prius owner"

Employee(s) Dealt With: James Perez

My Review of DCH Toyota of Oxnard:
Thank you James! My sister and I had a wonderful experience with you and Tim
and Debra too. This was my very first car buying experience and I feel
fortunate that it was with your team. The truth is I was quite anxious about
going through it without my husband there, but James, you seemed like a straight
forward person and that gave me the confidence I needed to move forward. Thanks
James. I drove up worried that everything was going too smoothly, too easily
that something was about to happen. And something did because everything went
right. And this can and does happen. Toyota of Oxnard is lucky to have you.
Sincerely, A Very Happy New Prius Owner

Cpurell 10/31/09,

"Sevice staff is great!"

Employee(s) Dealt With: Chris, Sean and George

My Review of DCH Toyota of Oxnard:
In 2004 I bought my Solara, first year of the new body design. With the purchase of my car I bought an extended warranty, which was a blessing. This month (October '09), I took my car in to have the brakes checked out. They were soft and spongey feeling. As it turned out my car needed master cylinder, booster, strut, and the caliber braket worked on and/or replaced. Sean in the service department totally stepped up to bat for me assuring me that the master cylinder and booster issues would be covered under my extended warranty and Chris the service manager went to bat for me in regards to my bracket and strut problem. Both Sean and Chris were very proactive in making sure my car needs were addressed and covered by the Toyota extended warranty program. George, who is a mechanic, got on the phone with me to explain in simple terms what they were doing mechanically to my car so I would have a better understanding. The service department at Oxnard DCH Toyota is great...all the staff there is great. Everyone is very friendly and customer service oriented. Would I recommend this dealership? You bet

Sharron_K 10/11/09,

"Great Car Buying Experience!"

Employee(s) Dealt With: Vidal

My Review of DCH Toyota of Oxnard:
Had a wonderful experience buying a new 2010 corolla sport from Vidal. One the first day, he took the time to explain the car, inside and out. I did a test drive, loved it, but was still looking- told Vidal we would be in contact with him the next day. He gave us his card without hasselling to make a quick deal. We came back the next morning, after looking at toyota of Thousand Oaks, which we received horrible service, only to be told about the salesmans desire for commission. Vidal was so helpful in the entire car buying experience- very helpful, patient, humerous, and knowledgeable. The entire process was, dare I say it, enjoyable! Thank you so much- love the new car!

havelkj 10/4/09,

"Big Difference - Great Experience! "

Employee(s) Dealt With: Al "Capital" Gaines

My Review of DCH Toyota of Oxnard:
Great experience! We were looking for a Toyota Yaris and could not locate one anywhere, so I submitted a request to several local dealerships. Al Gaines of DCH Toyota of Oxnard replied back stating he had one coming in soon. It arrived, he called us and we took it for a drive. Al is the one of the most pleasant Sales associates we've ever worked with. He did not try to sell us something "they have" but worked to find us something "we wanted" (BIG difference). We did buy the car from them and actually enjoyed the experience. THANKS DCH Toyota of Oxnard.

PS - and they have the BEST Cookies around. :-)

Volocty , 9/9/09,

"Paul Renteria was Great !!!!"

Employee(s) Dealt With: Paul Renteria

My Review of DCH Toyota of Oxnard:
My husband and I felt compelled to send a letter to the management team and owners of DCH Toyota regarding Paul Renteria. Paul is certainly the most customer oriented, professional sales professional we have ever dealt with. He exceeds any expectactions we had of our car buying experience. From the first meeting we had with Paul he was very relaxed and welcoming. Treated us as though we were his number one priority and he was very intuned with our needs. In fact originally my husband had his eye on a Corolla S but unfortunately there were no more Corolla S model vehicles left for sale, the last one had sold the night before! Paul quickly turned my husband's disappointment into interest as he described the options and availability of the Corolla XLE. He took us for a test drive and fielded all of our questions, which were many! In the end it turned out that my husband and I were happier with the Corolla XLE so we appreciated that Paul went the extra mile to show us the XLE even though that isn't what we originally were shopping for!
When it came to the financing portion of the deal we already had a loan approval from our credit union but Paul mentioned that perhaps the dealership could offer us a more attractive rate based on our credit evaluation. So he escorted us to Dan in the finance department to continue the contract process. Dan was able to offer us a better rate for financing and also sold us the additional options that we were interested in purchasing. The experience was very pleasant and was not a lengthy and laborious event.
We also noticed while we were at the dealership that all the employees we ran into were very polite, asked us if we needed assistance or were looking for someone and a number of individuals also offered us drinks and cookies. In short it was a very relaxed, inviting environment which was a very nice change to the usual tense feeling that one experiences at a dealership!
However the thing that really impressed my husband and I was something Paul did in the end that was very unexpected. I can't drive because I am healing from a shattered ankle and am on crutches. We were trading in our 'Clunker' and needed to leave the vehicle with the dealer and wouldn't be picking up our new vehicle for a few days as it was going to the service center for PermaPlate treatment.....Paul offered to drive us home to Camarillo and to pick my husband up on the day that the car was ready to be delivered! We were very impressed that he would go out of his way to do this for us. He had already done so much to assist us, get us a great deal on our new vehicle, great financing and now a ride! Wow, we were ever so greatful.
We have already recommended the dealership to 2 family members and when our daughter takes up driving in a year and a half we will be back to purchase another vehicle as she will inherit the Corolla XLE that we just purchased It is a perfect, safe, economical vehicle for her to start off with!
Our many thanks to YOU Paul.....you are the best and we hope someone 'important' is taking note of the fact that you are making 'The Difference' everyday!

calover 8/14/09,

"Had a Great Experiance."

Employee(s) Dealt With: Michael M

My Review of DCH Toyota of Oxnard:
I always have a great experience when I visit this dealership. There is always someone to greet me as I get out the car and walk up to the front counter and my repairs and service are always as expected!

Always great to stop in for cookies if nothing else!

Cozette11 8/13/09,

"Great Service !!!"

Employee(s) Dealt With: Scott ?

My Review of DCH Toyota of Oxnard:
Everytime I go to Toyota of Oxnard I am treated very nicely by everybody employee there. The service person comes out right away and asks what service I need. They don't try to get me to do any other work done except for what I ask for. They even asked me if I want my car washed which is great! Everytime I tell people that, they tell me their auto dealership doesn't do that...because they don't drive Toyotas. The waiting room is nice and the store there is nice. When I had a question about an item, the guy there answered that question for me. So, yes I always tell people to go to Toyota of Oxnard if they can.

bigspaz33 8/13/09,

"Best Car Buying Experience Ever !!!"

Employee(s) Dealt With: Michael Dowl

My Review of DCH Toyota of Oxnard:
This was the best car buying experience I have every had. The entire Toyota of Oxnard team did everything possible to get into our 2009 Toyota Tacoma 4x4 at a price could afford and at the monthly payment we wanted. The even gave us the best price for our trade-in.
Everyone at Toyota of Oxnard were extremely professional, friendly, and cooperative we will definitely recommend Toyota of Oxnard to all our friends and family looking to purchase a new Toyota.

09tacoma4x4 7/31/09,

"Great Communication , Thank you all !"

Employee(s) Dealt With: Michael Dowl, Debra Dimmit, Matt Dimmit

My Review of DCH Toyota of Oxnard:
The sales team worked very hard to make sure everything went smoothly with the sale and trade in. I appreciated their attention to detail and their professionalism. I hope to continue doing businesss with them in the future. The sales team was very friendly and easy to communicate with. I appreciated their assistance in answering all my questions.

wutabroad 7/29/09,

"Mike Dowl was great . We are Extremely Satisfied"

Dear Mike & the Toyota of Oxnard Team,

 

    We would like to THANK YOU!!!. I have bought a few cars in my life and dealing with you and DCH Toyota of Oxnard was the BEST car buying experience I have every had. We never felt pressured and working our deal was effortless. We truely appreciate your professional, courteous, and willing attitude. The dealership and yourself pulled out all the stops to place us in the vehicle we were exactly looking for at the price we wanted.

 

Thank you. Should we have any questions, concerns, or problems we know just the person to call to get the resolve.

 

your extremely satisfied customers

 

mlbryant 7/29/09,

"Paul - second car in 2 weeks , Thank you"

...Another thank you note?the second in two weeks to complement Paul Renteria. Less than 2 weeks after my wife purchased her new car from you, last night Paul helped me purchase my New 2010 Prius. And I love it by the way. Paul was once again, was a font of knowledge, had the patience of Job, and was honest as the day is long. I would consider giving him a raise as he is one of the best car salesmen that I have ever worked with. Next time we buy a car, you can be sure we will seek out Paul, wherever he may be.

Thank you again DCH Toyota of Oxnard for making car buying for my wife and I, such an pleasurable experience. There was absolutely no pain and no pressure.

skrome 7/23/09,

"Thank you for the excellent customer service"

Dear Mr. Chapman,   I just wanted to say Thank You for the excellent customer service provided by DCH Toyota of Oxnard and especially by Matt Dimmitt, Paul Renteria, Tim Laubacher, and Bob Cobos. We've recently purchased a Toyota Prius IV 2010 model from DCH Toyota of Oxnard. This is the third car we've purchased from this dealership, mostly because of Matt Dimmitt's excellent service. He assisted us in purchasing the first two vehicles back in 2006 and we were very impressed by the whole experience. As we decided to buy a Prius, we contacted Matt again, and he and Paul welcomed us and assisted us in deciding on the model and the options, providing the kind of service that we so appreciate. Then Tim made the financing part stress-free and enjoyable (never thought I would say this about financing a car), providing us with valuable choices and suggestions, helping us make the decisions that are the best for our situation. Then Bob provided the absolute best service when we had to bring the car in for the instalation of the options purchased. Overall, we are extremely satisfied with our purchasing experience and will recommend Matt Dimmitt and DCH Toyota of Oxnard to all of our friends and family. Thank you again for running such a great business and for using such a wonderful team of people.

DRPopescu 7/21/09,

"I would highly recommed Toyota of Oxnard "

MATT AND PAUL IN THE INTERNET DEPARTMENT WERE OUTSTANDING. MY WIFE AND I CHANGED OUR MINDS THREE TIMES FROM A CAMRY TO A HONDA CRV, THEN TO A V6 RAV 4 LIMITED. EACH TIME THEY ACCOMODATED US WITHOUT QUESTION. TO TOP IT OFF THEY HAD TO TRADE TO GET THE TAN LEATHER INTERIOR WHICH WE HAD TO HAVE. A DEALER IN NATIONAL CITY CALIFORNIA HAD THE ONLY ONE IN SOUTHERN CALIFORNIA. THEY HAD THE RAV 4 WITH LT GREY LEATHER IN STOCK, BUT DID'T PUSH THAT ONE ON US. IN CASE YOU DIDN'T KNOW NATIONAL CITY IS AT THE US/MEXICO BORDER. NOW THAT IS SERVICE. I SHOPPED THEIR PRICE AND NO ONE WAS CLOSE. WHEN I CAME TO PICK IT UP IT WAS FULL OF GAS AND DETAILED TO PERFECTION. TIM THE FINANCE MANAGER WAS VERY COURTEOUS AND DID'T PUSH PRODUCTS ON ME I DID NOT NEED. TIM DID MENTION GAP INSURANCE ON MY THREE YEAR LEASE WHICH I ALMOST FORGOT I NEEDED. EVERYONE AT DCH TOYOTA OF OXNARD IS A PROFESSIONAL. I WOULD FEEL COMFORTABLE SENDING EVEN MY MOM THERE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYONE.

kcook , 7/17/09,

"Great Experience at Toyota of Oxnard"

Coming to toyota I was waiting to be hunted down by a salesman like every other dealer. But with Darryl that wasn't the case. He made it not only easy but comfortable for us to buy a new car which is a pretty hard task to do. Not only was Darryl very helpful but as well as Debra who helped us with our financial services. Overall my experience shopping at toyota was a great one and I am very pleased with my purchase of a 2009 Toyota Tacoma SR5. I highly reccomnmend this dealer because of great prices and great people such as Darryl and Debra. Thanks again.

icg727 7/15/09,

"Paul Renteria is the best . "

A quick note to let you know how much we appreciate the salesman Paul Renteria. Briefly, I found Paul while searching the Internet for my wife's new car. Calling the phone number on your web site, Paul answered and at the get-go was courteous, professional, and refreshingly direct. We had just literally walked out on a deal from Santa Barbara Toyota for the very same car. We had the paperwork, and checkbook in hand at SB Toyota and they offended us in every way. After that, we were willing to take the 45 minute drive through traffic to avoid working with the Santa Barbara sales team. Boy are we glad we did.
You need to know, that Paul was nut pushy, extremely knowledgeable, presented a "Can-Do" attitude, and gave us a very fair price without all of the sales-speak and usual time wasting "?well he's not gonna like this, but I gotta talk to my manager?" and making us wait for 15 minutes each go-round. Paul made the usually uncomfortable, stress-filled car buying experience easy. He was quick and efficient. He is our new best friend.

In closing, we like him so much, we decided to buy a second new car from Paul. As soon as the 2010 Prius solar package IV Blizzard white, bisque leather is in, I will come down to seal the deal on that one too.

As a business owner myself, I like to reward the good employees. From my point of view, Paul Renteria is one of your best!

skrome 7/11/09,

"Give praise where praise is due!"

On Sunday Jeff and I spent the better part of the day at the Oxnard Toyota dealership.  Jeff's ten year old Audi was in need of some work.  We debated putting money into the Audi as a way of avoiding a car payment but realized that it was a gamble as the Audi might continue to decline in its performance and it might have ended up nickeling and diming us. 

We set off on Sunday in an effort to find the best car with as small a payment as we could get.  We ended up at Toyota; we have been Toyota owners for 11 years.  We have been 100% satisfied with our Toyotas.  They have been quality cars at a fair price.  I currently drive the Toyota Sienna.  Although it is a "minivan" and I do get the usual grief about being a "soccer mom" in my minivan, I don't care (usually).  The Sienna is the perfect car for us.  In fact, on Sunday we looked at new Siennas as well.  My lease is up in February and we have already decided that most likely we will just be rolling into another van. 

Our experience on Sunday at the Oxnard dealership was pleasant despite the usual "dance" that goes along with purchasing a new car.  Our last several vehicle purchases have taken place through a broker so we have not had to deal with dealerships or the haggling that goes along with it.  I was not looking forward to the process as I know that in the past it has been tedious and long. 

I was thrilled with how pleasant our experience was at the Oxnard dealership right from the start.   We were greeted in the parking lot by a gentleman name Curt.  He took us on a test drive in a Camry and answered our questions.  He was informed and mellow.  He did not seem to possess the attributes that are "stereotypical" of a car salesman.  We did not feel pressured by him.  In fact, he was so pleasant that I felt bad when we left the dealership to think about our options and to get the Audi so that it could be appraised. 

 Curt had a manager that he reported to that day.  I believe his manager's name was Andres.   Andres was very professional and real also.  Of course both Curt and Andres wanted to make a sale (it is their job) but they went about their job of selling us a car in the least intimidating way they could.  They both appeared honest and confident in the product they were selling.

Jeff and I decided to buy the Camry.  We feel that we got a fair deal.   Once we officially made our decision to purchase the car, the process of "closing the deal" started.  Applications, waiting, and more waiting.  Although we were slightly held up by the Finance Department due to the fact that there were several customers ahead of us, we didn't feel too put out.  Over all we were very impressed with the quickness and efficiency of it all.

Although spending our Sunday at a car dealership was not a great way to spend the day it was necessary.  That being said, I can't imagine a better place to have done business that day.  I will definitely go back to the Oxnard Toyota dealership in February when my Sienna lease is up to do business with Curt and his co-workers.  Over all our experience at Toyota of Oxnard was an A+.

kschmitt 7/9/09,

"Al Gaines was --- Extremely Helpful"

I sent a bid out over Edmunds.com to multiple dealers, but Al was the first and most concrete to get back to me - and the most responsive as I closed in on my purchase. In person he was extremely helpful, low-key (ie: not 'salesy'), thoroughly professional, and squeezed a hard bargain out for me that i felt good about. I can't recommend him or Oxnard Toyota highly enough.

krutne 7/14/09,

"Outstanding Service from Mike Dowl and Al Gaines"

Outstanding customer service. Very friendly, helpful and zero pressure. A great customer experience.

I went through Costco to locate a 2010 Prius. I spoke to a couple of the Costco referrals and while friendly, they hit me with the usual "they're very hard to get" "we've added a number of aftermarket items" "we've added a supply surcharge" Al was to the point asking me what I was looking for, told me what he had in stock and offered me to come buy and test drive the car. He told me the price before I left my house so all I had to do was decide if it was worth my time to look at the car.

Got there, decided between a gray and blue car, wrote a check and was on my way.

Great experience. I highly recommend.

Pbsaz 6/16/2009,

"Greeted with a smile , as always "

I had to go and visit Toyota for some minor problems with my Sequioia.
As always, I was greeted with smiling faces and cheery attitudes. My concerns were addressed on the spot and I was able to leave the dealership with minimal inconvinience to my very busy schedule.

Abbound 5/7/2009,

"Fabulous"

I brought my Corolla in for a simple service of oil change and transmission flush. The service was excellent and the price was very good. They honored the price I had from another dealership. FABULOUS!! The atmosphere there is wonderful. Cant beat having internet access, cookies and coffee. The waiting area has comfortable chairs and a flat screen TV. You cant change the channel on the tv even if you're the only one there. They have the sports channel on all day long. Wished I could've watched some news or the stock market channel, instead. So, I went on a test drive. The salespeople were nice and polite.

A week later, I brought in my aunt's corolla to have them work on it. Then I brought in my Camry. When I had a question about a procedure, they did not hesitate to explain it to me until I understand it.

I'm very impressed with this dealership. They'll have me for as a lifetime customer as long as I live in this area.

Oxnard Toyota definitely beats Ventura and Thousand Oaks Toyota places.

Cynthia , 5/6/2009,

"Wouldn't think of going anywhere else!"

Dear Friends,

I have purchased my last two vehicles (in three years) from DCH Toyota of Oxnard. I wouldn?t think of going anywhere else due to the fact that this dealership unlike any other I?ve ever dealt with. The sales staff makes buying a car a true pleasure. And I can?t say enough for service staff from the service writers to the management team. Mr. Randall Holt is very knowledgeable, courteous and professional as he always addresses my every concern without hesitation.

Keep up the good work!

Michael S. , 4/28/2009,

"Extra Something "

I recently worked with Scott in the service department. I had minor servicing, full interior and exterior detailing and new wiper blades. Scott arranged for me to get an Enterprise rental car for the day since I live in Santa Barbara. Everything worked out extremely well. Scott was very easy to work with and he followed through 100% on all the details. He was very friendly and professional. I originally bought my Toyota RAV from your dealership and have ALWAYS driven down from SB for servicing. I feel your place provides that little "extra something" that I don't find in SB. Thanks for following up on my original request.

Sue H. , 4/29/2009,

" Thank you - Great experience! "

 Through the friends and family program, I recently purchased a used Toyota 4Runner from DCH Toyota of Oxnard & had a great experience! DCH is extremely knowledgeable about vehicle features and the purchase process, answering all my questions with ease and expertise. They also provided fantastic customer service - I was in and out in under an hour. Thank you DCH , I am very pleased with my purchase!

Jenna , 04/08/2009,

"I highly recommend Toyota of Oxnard"

 Excellent sales team ( Mike Dowl and Darryl Jones )  Finance person ( Debra Dimmitt )  was very friendly
Got a super deal!

Hagedave,2/14/2009

"Exelent All the Way"

Dealing with the Internet Team at Toyota of Oxnard was a great experiance . It's the only wat too go! Matt and DJ were great. Debra, the Finance person was very nice as well.

Mark50,2/2/2009

"Truly Great People"

Hello Mr. Nick Dunlea - GSM and  Mr.Steve Chapman -GM
I asked  Mr.Matt Dimmitt - Internet Fleet Director  - who could I let know - where could it and would it ( for - sure and truly ) matter and count for these 2 salesmen- Darrly Jones and Michael Dowl  - that I wanted to write them up for a most wonderful car dealer - sales experience.  I was told by Matt Dimmitt - this would be the two of you.

To cut to the chase with no bull - from my first hand experience of these two men - the both of them have changed my major mis-trust level of car dealer sales people.  I have had to cope with a traumatic auto accident that I had in October /2008.

I will send everyone ( that I have contact with who are looking for any kind of vechicle ) to these 2 men.

They are- THE Dream Team - People Need - to help mend the ill-reputation  of most car dealer sales people. .

Already on gaurd and mis-trusting - due to past experiences with car dealer sales people. I had a friend that I work with tell me that  Darryl Jones is a different breed of Integrity and answers to a much higher call - that he does not just talk the talk - but that he walks the talk of integrity - even when he is not talking. I trusted the the experience this friend shared with me regarding Mr. Jones and I went to see him. 

Mr. Jones told me his partner is Michael Dowl and that they would help me thru this experience. I kept thinking - Yeah Right ; Will See! 
Well Sirs, - I experienced first hand and I Saw - these 2 men are Truly a Different Breed - True Integrity that is tangible. 

These 2 men are NOT what we hear about or usually experience- In - the arena of people like me- who need to purchase a car.  Well These 2 men - Surly Are - Very Trust Worthy . I am so very grateful for both of them - and - for the example they sey for all of us. 
I surly hope this company values and treats them or any other people with this type of  ( LIVE - INTEGRIRY )  that these 2 Men do have and execute in- this walk of life.  Especially with the times we all are living in now !!!!  Thank you.  

DGrisham703,12/3/2008

"Amazing "

The service I recieved at DCH Toyota of Oxnard was amazing. The Employees were all very helpful and made sure I got what I wanted.I would recommend this dealship to all of my friends and family. Michael Dowl and the other associate made my car buying experience easy, fast, and fun.

Boxsick,11/23/2008

"Extremely Happy"

I went to purchase from Paul Renteria  ( a refferal from a friend ) he was great. Everyone else was extra friendly and helpful as well , even though it wasn't thier sale...especially DJ Jones. He definitely went out of his way to make things easier for me. I ended up purchasing a 2009 Scion XD.. No haggling on the price or interest rate. They were all very informative and didn't push me at all. The whole thing was over in a couple hours and I left extremely happy

heathermariepresley, 11/5/2008

"Best Dealer Ever"

This dealer is great! Michael Dowl contacted me via an internet search and could not have been more helpful , not only at the time of purchase but since then too. Tim does the financing and he was fabulous too. They are the BEST and I would recommend them to anyone . They stayed late to set up my bluetooth and have answered all my questions courteously and promptly. Tim got me a second key at no charge for my used car because I asked and he thought I should have one with the car

Happy Customer,10/2/2008

"Excellent Deal"

My husband and I initially contacted Michael Dowl via internet . We asked for a qoute on a new Camry. Michael answered us immediately and gave us an excellent price qoute. Later we met Michael at the Toyota of Oxnard dealership and found him to be knowledgeable , sincere, and pleasant to work with. We spent a couple hours with him asking questions about the Camry and other cars, and test driving the car we eventually purchased. I paticularly appreciated Michael's non -aggressive sales manner and highly recommed him to anyone looking to purchase a car

gina louise ,9/1/2008

"Positive in every way"

I just bought a new FJ Cruiser  ( and previously bought a new Prius  ) from DCH Toyota of Oxnard and the expreience was amazingly POSITIVE in every way ! Frankly , I'm stunned by the huge emphasis on customer service because it's so foreign to me to get this level of care from a car dealer ! ( I've bought many new cars during my driving life, and the level of care that I received from Toyota of Oxnard is in a class by itself ) Also, the sales folks WILL negotiate to get a " WIN - WIN " with the customer, so it's not customer care at any price. In addition , the auto- prep and service support has been awesome ! This dealer is DEFINITLY worth checking out if a Toyota is a consideration  ( and if it's not, It should be because it's such an exceptional automobile )

annestarr,8/28/2008

"Fantasic People"

I am so very happy with the customer service provided to me . Everyone that I came across was exceptionally friendly. I felt very comfortable, I would not go anywhere else. I am very satisfied in saying that DCH Toyota of Oxnard was great. They should be very proud to have a member like Darryl " DJ " Jones and along with the co workers in his same office were great , fantastic people . I was one of the happiest customers on the lot ,thanks to him and everyone that helped in the matter. That is  the kind of fast and comfortable service I would always want and that is why I would only go back to DJ and I would be very happy to send the people that ask me about my car to DCH Toyota of Oxnard . Great service , very comfortable , greatly satisied, my heart belongs to Toyota of Oxnard and it's members!

vereniz ,8/20/2008